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Finance

Comprehensive solutions for the finance sector

As leaders of the financial sector, we have broad expertise across multiple solution platforms and experience helping more than 50 top-tier global financial institutions to architect, implement and manage their day-to-day operations.

Our finance professionals offer end-to-end solutions for the Financial sector and in-depth expertise in the areas of: core systems, regulation & compliance, reporting, data platforms, testing & automation, analytics & big data, cyber & security, connectivity and integration and omni channel customer interaction (digital WEB, mobile, CRM, branch systems, kiosks, CX/UX).

The Matrix Advantage

Our team of domain and technology experts is composed of IT and software specialists, data analytics professionals, compliance officers and AML product specialists. They bring with them extensive experience and seniority in the sector, together with an in-depth understanding of its special needs and sensitivities, which allows us to help financial institutions, including banks and insurance companies, to produce the precise solutions that will provide added value to their customers.

To deliver the solutions our clients require, we leverage our unique expertise in the establishment of core and specialized systems, integration and conversion, and multi-channel systems, gained in the course of hundreds of projects for customers around the world. We also partner with other leading companies in the field – both high-tech and start-ups with unique and innovative solutions, where doing so enhances our own capabilities.

Areas of Expertise

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AML (ANTI MONEY LAUNDERING)

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CAPITAL MARKETS COMPLIANCE

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CRM

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CX/UX

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cyber and security for the Finance sector

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Data Platforms, Big Data & Analytics

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DIGITAL Solutions

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FRAUD PREVENTION FOR THE Finance sector

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Integration, Interoperability & Open Finance

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Intelligent Processes

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Omni Channel Customer Facing Solutions

AML (ANTI MONEY LAUNDERING)

Matrix is an international leader in the field of financial crime prevention and compliance solutions. We offer a broad range of advisory and technology services to help financial institutions implement and manage effective AML programs that enable them to achieve and maintain compliance, IT, and operational objectives. We specialize in: transaction monitoring; sanctions screening; customer due diligence; risk case management; regulatory reporting; and managed monitoring & support. Our AML advisory services include: AML program risk assessments; DFS 504 assessment & remediation; alert investigations training & Level 1 review; AML program strategic roadmap; sanctions and adverse media screening; AML program governance; and new CDD final rule - gap analysis & remediation. We also offer AML technology services, including: AML systems implementations, upgrades and migrations; advanced analytics & machine learning; custom model development; end-to-end data services – ETL design & development; data quality & lineage; testing – SIT & UAT; technical training; production deployment & post-production support; customer segmentation & tuning; compliance; internal controls development; and regulatory & management reports development.

CAPITAL MARKETS COMPLIANCE

Our capital markets compliance expertise includes: trade surveillance; investment control; MUST tax engine

CRM

Financial service CRM (customer relationship management) face great challenges: Customers’ expectations regarding service quality and timeliness have grown sharply, and it’s easier than ever for dissatisfied customers to take their business elsewhere or broadcast their complaints. At the same time, the channels that FIs CRM must address have proliferated to include mobile, online chat, and social media, as well as Web, phone, and branch interactions.To address these challenges we provide CRM solutions, specializing in the business, process and technological aspects of CRM implementation, providing personalized, profitable & personalized customer relationship processes.

CX/UX

Financial Customer facing solutions start from CX/UX (specializing in digital strategy and customer experience): using tools from the world of design thinking to deal with the customer experience; analysing the client in all life cycles; carrying out observation and ideation processes; producing a customer-oriented digital strategy (external / internal) and an actual work program for digital transformation

cyber and security for the Finance sector

Our team of experts from within the Israeli intelligence community provide security services to hundreds of customers around the globe, in various industry segments. Specializing in a wide range of cyber security services that include integration, regulatory & compliance, cloud services and MSSP (managed security service provider), we enable clients to reduce and mitigate risk to ensure the highest levels of readiness. We install and maintain the leading, most innovative information and cyber security products, and provide advanced consulting services in penetration tests, risk surveys, regulatory compliance, professional training, investigations, recruiting experts and more.

Data Platforms, Big Data & Analytics

Data Platforms and Analytics can become are the main driver of innovation & transformation in the banking industry. Leveraging best-of-breed technology in big data services and advanced analytics make the ‘impossible’ ‘possible’. Our solution include: • Financial BI & DWH • Big Data: Managed data lake methodology and architecture that prevent the chaos that can be caused by managing massive amounts of data, and allow refinement of the information to generate business insights that create real value. • Single view of product or customer based on NOSQL ODS. • Customer master data • Machine learning and an AI platform that offer better management, visibility and control of your data.

DIGITAL Solutions

We offer a range of services and solutions that bring all the advantages of the digital revolution to the finance sector. We use the best technology to suit each customer’s needs and build a comprehensive solution that includes the design, development and implementation of advanced Web sites (transactions site, capital market sites, online account opening etc.) and their integration into the financial institution omnichannel platform.We developed cutting edge mobile experiences: specially-designed financial applications, including capital market, mortgage, and digital wallet. Our professional team of experts will accompany you throughout the process, from the planning, characterization and construction of the applied digital strategy, through development and implementation of technological solutions and tools.

FRAUD PREVENTION FOR THE Finance sector

Financial institutions must continually evaluate and adjust their fraud controls and existing software solutions, to keep up with the ever-changing risk landscape and IT architecture. Our experts provide a full range of fraud prevention services to help you effectively manage ongoing threats. In particular, we specialize in: vendor selection and benchmarking support; fraud strategy and roadmap advisory services; design, implementation and tuning of fraud systems for optimal performance; systems testing/ model validation; fraud threat typology/ risk assessments; migrating legacy detection systems to new platforms; enhancing existing platform capabilities through development, machine learning, anomaly detection and entity resolution; and business guidance regarding enhanced data mapping methods.

Integration, Interoperability & Open Finance

We provide solutions for integration & interoperability including: • Legacy exposure – exposing legacy core systems as SOA services. • SOA Projects • ETL & data integration • Open Banking & Open Finance • API Management • Interfaces Security (Datapower) • Financial B2B

Intelligent Processes

Smart automation is the focus of intense interest in the financial sector enabling the next wave of productivity, cost savings, and improvement in customer experiences. In particular we specialize in: Business Process Management RPA – Robotic process automation Rule base solutions Machine learning and an AI platform that empower process based solutions.

Omni Channel Customer Facing Solutions

Financial Services customers now expect interactions when they choose, from where they choose, using the device of their choice. They expect OMNICHANNEL seamless customer experience across all communication and service channels, spanning face-to-face (in-branch or intermediaries), mail, email, phone, web, mobile, and social media. Customers expect to be their banks and insurers to know them, and their interaction history. They expect their financial providers to use that knowledge to bring just in time, just in place relevant information, services and product. They expect to be engaged proactively. Our suite of customer delivery services includes: • Digital Services: Content; e-finance; Mobile apps; Social • Physidigital services: Kiosks, Digital branches • B2B2C – Agent/merchants platforms. • CRM • Advisory solutions: MCM – financial advisory system;

Among Our Customers

Among Our Customers

Psagot - Finance
TASE - Finance
Meitav Dash - Finance
Migdal - Finance
Isracard - Finance
Leumi Card - Finance
Harel - Finance
Discount Bank-Finance
Hapoalim Bank - Finance
Stern Agee - Finance
Visa - Finance
American Portfolio - Finance
SMBC - Finance
Socient - Finance
UBS - Finance
Union Bank - Finance
American Express - Finance
Leumi Bank - Finance
Tradestation - Finance
Hafinex - Finance
Mizrahi - Finance
Citi - Finance
Scotiabank - Finance
menorah mivtachim - FINANCE

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