The business concept of hyper-automation is about selecting an entire process from end to end, and automating or mechanizing it at every stage to reduce workload, prevent errors, and ultimately create a better customer and employee experience. Implementing the latest tools with the most advanced capabilities, we help organizations of different sizes, across a range of sectors take this huge leap forward.
Applying best practices borne of over a decade of experience, the matrix Hyper Automation Center of Excellence advises on and executes projects for customers at all stages of the automation process. For those just embarking on their hyper automation journey, we begin by identifying which processes in your organization would be good candidates for automation. Our thorough Process Mining solution enables us to detect bottlenecks, assess the functioning of the systems and people involved, and even calculate ROI in order to provide recommendations for process mechanization.
We also carry out end-to-end projects involving process mechanization, including implementation of the relevant tools. If you already have automated tools and processes in place, we can analyze and streamline them for you to enhance their efficiency. We can even help you set up your own center of excellence to manage all hyper-automation matters at your organization.
Taking a forward-looking approach, we put in place methodologies and architecture that serve our customers now and into the future, as their businesses grow and evolve. Providing a single focal point for you in your hyper automation project, we bring together the range of expertise available across other matrix departments, including digital, CRM and ERP, and cloud.
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